Terms & Conditions
Refunds / Returned Products
We have a 100% satisfaction-assured guarantee on all of our items for 30 days after purchase. If you are not pleased with an item, simply mail it back to us, postage-paid, in re-sellable condition, and we will happily replace it or refund your money. There are no returns or exchanges after 30 days of purchase. Items must be returned in new condition and in the original package. Refunds will be processed only after the product has been returned and inspected. Shipping charges will not be refunded on returned items. Shipping costs will be refunded if a product was shipped in error or if product is defective. All refunds are issued to the credit card used to make the purchase or if the order was paid by check a refund check will be mailed to the customer. All refund checks are mailed to customers' billing address on the order unless the customer requests a different mailing address in writing.
Domestic orders are shipped by USPS First Class or Priority Mail. International orders are shipped by USPS. Please make sure that you provide us with the correct shipping address for your package. If you provide us with an incorrect address and one does not receive their package Black Monk Rosaries cannot be held liable for the loss. If a package is returned because of a bad address provided by a customer, Black Monk Rosaries will make reasonable efforts to contact the customer and correct the error. If the customer chooses to have the package sent again the customer will be billed for the shipping charge. Customer shipping charges will not be refunded. In order to ensure that your package is not picked up by someone else, do not have your package delivered to a location where strangers may sign for or take your package; if a package is lost or stolen once shipped or delivered Black Monk Rosaries is not liable for the loss. Once an order has been shipped a tracking number will be email to the customer so they may track the order.
Black Monk Rosaries reserves the right to cancel any backordered products.
Black Monk Rosaries is hosted by WixStores. WixStores hosts the store pages, ordering system, and order data. WixStores automatically collects order information but may only use this information in the aggregate. Black Monk Rosaries keeps all customer information confidential and will not share or sell this info to anyone or any company. Black Monk Rosaries reserves the right to refuse any order.